• Post Office Procedures

    COMPLAINTFor the past few months my wife and I have been confronted by postal clerks alleging that my wife is distributing products from her MPS box to her customers. Yesterday, I went to the post office and received a package from her company. In the box were products that she had ordered for our

  • Post Office holiday opening hours

    COMPLAINT Not only has the Wednesday morning parcel pickup window hours been changed, but there is no extended mailing or parcel pickup hours. What happened to customer service and serving the community with convenient hours that has always been a normal Yule tide experience? RESPONSE As with every

  • PT gear confusion

    COMPLAINT:I am confused about the standards of the PT gear. The AFI does not specify a few details, like lunch. I have been going to workout at my lunchtime wearing a t-shirt and sweatpants. I have been told that I am supposed to wear the official PT gear when I go workout at my lunchtime break. I

  • Entrance and exit to the BX

    COMPLAINT:The window in front of my desk overlooks the BX entrance/exit and the roundabout. At least once a week I notice someone, probably new to the base, either trying to enter the BX parking lot via the exit or attempting a right turn out of that exit against traffic. There is no signage in

  • Plea for clearer signage

    COMPLAINT: Behind the Liberty Club, building #648, is the junction of Windsor Circle and Bristol Street. This junction is very dangerous as there is no 'stop' sign. There is a solid white line, which denotes to stop, but few seem to adhere to it and occasionally it is ignored all together. Secondly,

  • Exchange rates at Electric Avenue

    COMPLAINT I am writing to ask if something could done about Electric Avenue's US dollar to GB pound rate. I went in yesterday to buy a 50GBP top-up on my cell phone. When I received the bill it came out to $102.50. I later looked in the Stars and Stripes newspaper and discovered that the USD to GBP

  • Security Forces and 911 decals

    COMPLAINTAs my wife and I were leaving the parking lot of Community Bank at RAF Lakenheath, we noticed a Security Forces patrol vehicle with the number "911" labeled on its rear fender. Naturally, this decal was placed on the vehicle as an admonition to call this number in case of an emergency.

  • FMO Policies

    COMPLAINT I PCS'd here in Nov 06 and I received a stove for my house. In Feb 07, my landlord remodeled our kitchen and added a stove. I called FMO to ask them to pick up my stove. I was told that I'm allowed only one delivery and one pick up my whole tour. So because I no longer require the stove I

  • AAFES gas prices

    COMPLAINTI tried asking why our gas here is so much more than the national average (1.07 l). I was told it was shipping cost and pumping cost, but don't all gas stations in the states pay  the same over head?I don't mind paying the prices but some younger troops that have to live off base are

  • Speed bump at Lords Walk

    COMPLAINTI'm writing concerning the new speed bump on Lord's Walk, adjacent to Exeter Crescent. I own a vintage 1979 Mini Austin 1000 and a new Harley Davidson motorcycle, and both of these are being scraped/damaged as I go over this particular speed bump. Is the anything that can be done to lessen