8-Steps to Bright Ideas

Tech. Sgt. Kenneth Moncrief, 48th Communications Squadron assistant NCO in charge of airfield systems, works through some problem-solving steps during an Air Force Smart Operations for the 21st Century course, titled “The 8-Step Problem Solving Method” at RAF Lakenheath, England, June 9. He, along with 12 other Airmen, participated in the one-day course aimed at improving their problem solving skills and ability to answer findings after major unit inspections. (U.S. Air Force photo/Tech. Sgt. Nathan Gallahan)

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